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Knowledgebase : Abuse
     
A Small Orange is located in the United States, and therefore is subject to U.S. Copyright Laws [http://www.copyright.gov/title17/] protecting copyrighted works. ‚Äč Copyright law can be complex. This article is not by any means a legal guide to copyright...
DMCA NOTICE AND TAKEDOWN _Includes DMCA Counter-Notice and Put-Back_ If someone complains that an ASO-hosted website is in violation of copyright, they must provide a proper DMCA Takedown Notice [http://www.sfwa.org/2013/03/the-dmca-takedown-notice-dem...
Please see A Small Orange's Data Request Policy [https://asmallorange.com/legal/data_request/] for further information about A Small Orange's handling of formal legal requests for the release of customer account records.
Due to the nature of abuse reports, our Abuse department must be contacted directly via ticket and resolved through the ticket process. Unfortunately the Live Chat support department may only assist in providing directions on how to submit abuse ticket...
BILLING SUSPENSIONS Your site may have been suspended for a past-due invoice. Please review the entry in our Billing FAQ [1] for more information on this. Resource Suspensions Generally, A Small Orange tech staff will try to notify you if your sit...
WHAT IS SPAM? Spam is the unwanted junk in your email inbox that was sent to you without permissions by someone you don't know. This is a broad term that includes offers for Viagra, Cialis, Human Growthe Hormone, "adult" stuff related to genitalia, offer...
Trademarks (and service marks [http://chillingeffects.org/trademark/faq.cgi#QID240]) are the words and logos that identify sources of goods and services we use. Since A Small Orange is located in the United States, ASO is governed under U.S. Trademark L...
Oh no! We hope your site hasn't been hacked, but if it has... no fear. There are some things you can do to help re-secure your site and get it up and rolling. Check out the selections below and follow the most applicable directions to your case. If you ha...
Spam is an ongoing issue that costs businesses and individuals billions of dollars in lost time and resources. Spam includes unsolicited commercial email (UCE) and other unwanted bulk email. PREVENTING SPAM You can't totally prevent spam but there are ...
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