<p>If you received an 'Error: SSL received a record that exceeded the maximum permissible length' error, like the one shown below, when trying to load SSL on your site, read on!</p>

<p><img alt="SSL Error" class="img-responsive" src="https://content.asmallorange.com/aso/img/maxpermissablesslerror.png" width="500" /></p>

<h2>Private SSL</h2>

<p>If you are encountering the error above when attempting to load SSL on your site (a page secured by SSL will begin with https://). That way, we can address this issue promptly and get it fixed as soon as possible.&nbsp;</p>

<p>Because this error usually pertains to a configuration on the server relating to the SSL, our Support team will be glad to evaluate the issue and provide a prompt resolution!</p>

<h2>Shared SSL</h2>

<p>If you are trying to&nbsp;<a href="https://www.asmallorange.com/help/article/aso-install-an-ssl-certificate" target="_top">use the Shared SSL certificate with your domain name</a>, and receive this error, that probably means&nbsp;that you can't use your domain name with the shared SSL. Instead you must use the Shared SSL URLs provided.</p>

Maximum Permissible Length SSL Error

https://eig-cap-content-cdn-prod.s3.amazonaws.com/aso/img

https://help.asmallorange.com/index.php?/Knowledgebase/Article/GetAttachment/14/392234/Image/rteImages/