Knowledgebase: Email
Webmail Settings and Options
Posted by ASO Admin on 20 February 2020 11:47 AM

Access Webmail

Once logged into Webmail, there are a bunch of different settings and options you can configure. If you're using the most up-to-date cPanel layout, to get to your webmail:

  1. Log into cPanel

  2. Click Accounts, from within the Email section

  3. In the Email Accounts section, click the name of the email account you want to access your webmail for

  4. Click More with the downward-pointing arrow and then click Access Webmail from the available options 

    A new webmail page will populate, wherein you can choose the client with which to view your webmail.

  5. From the [email protected] dropdown in the top right-hand corner, see the below available options for changing up your webmail 

Alter Settings and Options

Change Password

Click this to update your password. Of course, you must be logged in first. If you cannot login, then you need a password reset.

Forwarding Options

Click this to forward copies of all incoming email to another email address. If you want to create email aliases or domain forwarding options, you must do that from within cPanel.

Auto Responders

Click this to create an automatic message which replies to all incoming email. It's a simple feature, but does know to not auto-reply multiple times to the same email address within a short period of time.

Configure Mail Client

Click this to see the typical settings that should be used when configuring a mail program like Outlook or Thunderbird.


Click this to set up this unique email Spam prevention measure. BoxTrapper will require all incoming email to verify it was sent by a real person, and not a robot. It does this by auto-replying with a verification task (usually it asks the sender to reply or click a link). If they complete the task, then that sender's email address is allowed to send you emails without interference. Otherwise, the emails are saved in BoxTrapper and never delivered to your inbox.

Email Delivery Route

Click this to input any email and see how the server will deliver it. This is helpful if you need to know if an email resolves to your server or a different server.

Email Filtering

Click this to create email filters. The filters can detect important emails based on the sender's email address, subject of the email, content of the email, etc. The filters can then mark the email or deliver it to a special folder.

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