Configure your BlackBerry for Email
Posted by KB Editor on 12 April 2017 04:57 PM
Note: before you set up your BlackBerry to get your mail you will need to follow this guide to make sure you've added the email account in your cPanel. In addition, before you can use email in blackberry devices, you must subscribe to BlackBerry email service through your wireless carrier. Please contact your wireless carrier if you experience any issue sending or receiving emails.
Setting Up Email for BlackBerry 6 or 7 OS
Set-up email for your BlackBerry:
It can take up to half an hour before you can start receiving emails.
Set-up Email for the BlackBerry v5 OS
Enter Settings Manually
If a BlackBerry account with the same username and password as your cPanel account, there can be a major conflict.
When an email account is set-up on BIS, you are prompted for only 2 things: an email and password. If both the email and username exist and the passwords are the same, BlackBerry will accept this data and sync the phone with the account’s default email instead of your A Small Orange email address.
The error can be resolved by giving BlackBerry a fake password. When email client cannot verify, you will be prompted to Re-enter account information or Enter the settings manually.
This workaround will allow BIS to sync with the proper account.
Note: With the new Blackberry OS, this fix may not apply; however, you may want to try the steps above if you continue to have difficulty setting up your email account.
Re-Register Your BlackBerry Device
You may have to re-register your device with your wireless network. To do this:
The steps above will sync your blackberry device with your carrier’s wireless network.