Knowledgebase: Pre-Sales Questions
Why You Should Choose Us
Posted by - NA - on 10 July 2004 11:00 PM

We do things differently. Here's how we're reinventing the server farm...

A simple philosophy at the heart of everything we do...

Our MissionA Small Orange was founded with a simple philosophy in mind: provide the best quality service and support to customers at a low price. Since then, we have refined our mission to provide exceptional service, not just servers. We realize that our customers have many choices when it comes to web hosting and we want our service to set us apart from the competition.

Our vision is simple: Perfecting hosting while maintaining a homegrown feel with a focus on people - our customers, our employees, and our community.

Since A Small Orange was founded in Atlanta in 2003, we have grown to a point where we now have over 70 employees and serve tens of thousands of customers around the world. Our team provides award-winning customer service and support 24 hours a day, 7 days a week over email.

We feel that the best customer experience is offered by focusing on the customer's perspective. We design all our products and services with customer satisfaction in mind. Ease of use and clarity in the presentation are some of the key factors to our success, and we enjoy providing our customers with this rewarding experience every day.

A web host that cares about customer service? You bet!

Our support department is staffed with experienced hosting professionals who are passionate about the technology they work with. Not only can you expect a rapid response to any support inquiry you submit, but you can also rest assured the answer you receive will be accurate. A Small Orange customer support representatives work in a collaborative environment where they are encouraged to work together to solve challenging, hosting related issues.

We’re a company that embraces individuality. You can expect polite service whenever you communicate with our company, but don’t be surprised if you notice a little personality in there too. That’s part of what makes Homegrown Hosting fun!

 

Find out more about why we're an awesome choice for your new web host!



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