You do not have the permissions required to view this article, or the article does not exist.
RSS Feed
Knowledgebase


LOGGING INTO YOUR CPANEL ACCOUNT Instructions on how to access your cPanel and Customer Area are emailed to you when your account is provisioned. Follow the instructions and get in touch [1] if you have any issues. If you have lost the email with the ...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
For this guide, we're going to demystify WordPress a little bit and show you how easy it is to move a WordPress installation from your current host to A Small Orange. You'll gain an understanding of the basic components of WordPress and see how moving the...
UPGRADING OR DOWNGRADING SHARED HOSTING It's easy to upgrade or downgrade your shared hosting right from your Customer Area. For example, if you are on a Shared Tiny plan you can upgrade to a Shared Medium plan from your Customer Area dashboard. To up...
This guide assumes that your email is to be received by the server with us and not Google Apps or any other third-party service. This guide also assumes that the email client will be configured for one of your cPanel-created email accounts (cPanel->Ema...
A Small Orange recommends using WinMTR freeware to generate a traceroute to send to A Small Orange; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article: * How to Use WinMTR [https://help.asmallorange...
TRACEROUTE is a utility that records the route between your computer and your A Small Orange server. It also displays the amount of time each hop takes. If you cannot reach your site, a TRACEROUTE will help us determine the issue. To run TRACEROUTE on a...
Many people have questions about media streaming support for their sites. Unless you have a Dedicated Server, A Small Orange supports only HTTP streaming which is only available on RealPlayer, QuickTime and Windows Media Player. Once media files are enc...
Effective December 1, 2016 India began charging a 18% Service Tax on electronically supplied services sold by foreign entities to customers located in India. As part of our on going compliance with India Tax Laws, we will be applying the India Service Tax...
You can add your domain name(s) to your hosts file (circumvent DNS) by doing the following for all local computers: _NOTE: please remember to remove the entry you added (and ONLY that entry; your computer may not work correctly if you remove all entries...
* Tax Rates * Why is tax included or not included with my purchase? * Tax exemption * Why do you collect sales tax from Texas residents and not from out-of-state residents? * What about other countries? A Small Orange collects Texas Sales & Use...
This article will cover the following information: * Life Cycle of a Domain * Domain Registration * Domain Order Validation * Active Domains * Domain Registration Renewal * Domain Expiration * Domain Redemption * Pending Deletion * Dom...
Most Popular 
 
Recent Articles 
 
Help Desk Software by Kayako fusion