LOGGING INTO YOUR CPANEL ACCOUNT
Instructions on how to access your cPanel and Customer Area are
emailed to you when your account is provisioned. Follow the
instructions and get in touch [1] if you have any issues. If you have
lost the email with the ...
WHAT IS A NAMESERVER?
A Nameserver (sometimes called a DNS server) is what translates a
domain name or computer hostname to an IP address, which is a numeric
pointer that identifies a computer on the Internet. Each
computer/server etc. has an IP address ...
_NOTE: before you set up your Mac to receive your mail you will need
to follow this guide
[https://help.asmallorange.com/index.php?/Knowledgebase/List/Index/10/cpanel]
to make sure you've added the email account in your cPanel._
SETTING UP YOUR EMAIL AC...
To find your IP address, simply go to this handy-dandy page:
http://asmallorange.com/ip/ [http://asmallorange.com/ip/].
Don't know where to start with Ruby on Rails? We've got you covered!
_NOTE: you will need SSH access to use Ruby on Rails, which is not
enabled by default. If you have trouble logging in simply file a
support ticket
[http://www.asmallorange.com/esupport...
This article is intended for customers who already have SiteLock and
want to begin using their account.
SHARED HOSTING/CPANEL
*
Log in to cPanel
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/565/10/access-your-cpanel-account]
...
If you want to install a fresh instance of WordPress on your cPanel
account you can do so very easily with Softaculous. Softaculous [1] is
an auto-installer for cPanel that can auto-install over 266 useful
scripts.
_NOTE: if Softaculous isn't curren...
OBTAINING AN SSL CERTIFICATE
A Small Orange can provide you with a SSL certificate
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/192/29/secure-sockets-layer-ssl-overview]
for $39.95/year. If you'd like to buy it from someone else w...
WHAT IS WHM (WEB HOST MANAGER)?
Web Host Manager, or WHM, is a powerful program that allows
administrative access to the back end of cPanel. Reseller accounts get
basic WHM. Dedicated Servers and VPS accounts get root WHM (also
called rWHM), which has...
Below are a list of some of the most important login URLs you will
need to manage your domain and hosting accounts.
_NOTE: the examples below assume your domain name is example.com, the
IP address of your server is 1.2.3.4, and the actual server you are...
For this guide, we're going to demystify WordPress a little bit and
show you how easy it is to move a WordPress installation from your
current host to A Small Orange. You'll gain an understanding of the
basic components of WordPress and see how moving the...
If you're having issues logging in to your Customer Area and need to
reset your password:
* Go here: https://customers.asmallorange.com/pwreset.php
[https://customers.asmallorange.com/pwreset.php]
* Enter the email address associated with the accoun...
By default, email is not configured for new accounts on A Small
Orange's servers. You can create email addresses for each account you
wish to use, however.
_NOTE: the following examples assume your domain name is called
'example.com' and your cPanel...
UPGRADING OR DOWNGRADING SHARED HOSTING
It's easy to upgrade or downgrade your shared hosting right from your
Customer Area. For example, if you are on a Shared Tiny plan you can
upgrade to a Shared Medium plan from your Customer Area dashboard. To
up...
Advertise on Google
Google AdWords is a web advertising tool that helps you grow your
business by putting your message in front of potential customers when
they're searching for something you have to offer. People search on
Google, your ad displays when...
PHP 5.5 [1] is available to ALL of our customers. We maintain PHP 5.5
as part of our standard web application stack available to our
customers which includes PHP 5.3, as the default PHP processor, and
PHP 5.4 along with the latest PHP 5.5 as alternate ...
You can view all of the email that you receive from A Small Orange
right from your Customer Area. To log in and view your received
emails:
*
Log in to your Customer Area:
https://customers.asmallorange.com/clientarea.php
[https://customers.asmalloran...
This guide is intended as a basic introduction of Advanced Policy
Firewall (APF) and Brute Force Detection (BFD). For more detailed
information, feel free to contact A Small Orange and we'll be glad to
help you. See the end of the article for links to the...
The A Small Orange WordPress Optimized LEMP stack is built upon Nginx
version 1.4.x, PHP versions 5.4 or 5.5 (template dependent) with
PHP-FPM and MySQL 5.5. The installation has been tuned with
appropriate configuration files to achieve a high degree of
...
The best option is to request cancellation from within your Customer
Area:
*
Log in to your Customer Area:
https://customers.asmallorange.com/clientarea.php
[https://customers.asmallorange.com/clientarea.php]
*
Click Your Services in the Your Ser...
AWSTATS CONFIG FILE LOCATION
The AWStats config file is located in the
'/home/_yourusername_/tmp/awstats/' directory (or just 'tmp/awstats'
from your home directory). It is called 'awstats._yoursitename_.conf',
where _yoursitename_ is the name of your we...
You can make changes to your email account through cPanel or webmail.
The instructions below will guide you through changing your email
password via either method.
CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL
The email account owner can use this method...
It is safe to change the hostname of your VPS, from the default
'vps.example.com', to 'anythingyouprefer.example.com' (go to
Networking Setup, and thenHostname in WHM). However, there are some
additional changes you will need to make, which are not outlin...
The time zone used on your Linux system is set in the '/etc/localtime'
file. To replace the file with the correct time zone file for the time
zone you need:
*
Make a backup of the existing localtime file mv /etc/localtime
/etc/localtime.bkp
*
Fin...
The browser's cache temporarily stores images, scripts, and other
parts of websites you visit in order to speed up your browsing
experience. This article describes how to clear the cache.
To clear your cache on your GOOGLE CHROME browser:
*
Click t...
We typically expect our Cloud VPS customers to have a higher level of
knowledge when it comes to managing their hosting, but if you're new
to command line interfaces (CLI), that's okay too!
To help you get started, here are some basic commands that yo...
This guide assumes that your email is to be received by the server
with us and not Google Apps or any other third-party service. This
guide also assumes that the email client will be configured for one of
your cPanel-created email accounts (cPanel->Ema...
CONVERT AN EXISTING FASTCGI APP TO PASSENGER
If you have an existing Ruby on Rails app at A Small Orange that was
deployed with FastCGI, here are the steps to convert it to Passenger:
_NOTE: 'myapp' is used below to represent your Rails Application
dir...
If CPANEL IS DISPLAYING THE WRONG VERSION OF MYSQL, you'll need to
access the filesystem for that particular user and remove/rename a
file or two.
*
If cPanel is displaying the wrong version of MySQL, you'll need to:
cd /home/cpanelusername/.cpanel...
PACKAGES AND ACCOUNTS
PACKAGES
While not required, each domain you want to host should have an
account package assigned to it. This sets limits such as disk space,
bandwidth, number of add-on domains, etc. This is used primarily for
hosting customer sit...
Preparing The Python Environment
The first thing we need to do is set up a local Python environment.
For this we'll be using VirtualEnv, which is commonly used to isolate
Python environments. This tutorial will require SSH access to your
account, whic...
Preparing The Python Environment
The first thing we need to do is set up a local Python environment.
For this we'll be using VirtualEnv, which is commonly used to isolate
Python environments. This tutorial will require SSH access to your
account, whic...
You can easily delete a website backup from within your cPanel account
with Softaculous. To delete a website backup:
*
Log in to your cPanel dashboard
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/565/10/access-your-cpanel-acco...
To set up a new Rails app on a shared ASO account:
*
Create a new Rails app via SSH
_NOTE: if you don't have SSH access you need to fill out a support
ticket with us to gain access._
*
Move into your home directory (if you just logged in, you ar...
So, you've developed an application and are ready to deploy it for the
world to see? Standard deployment is relatively simple on A Small
Orange's shared plans. You may also want to consider Capistrano
[https://capistranorb.com/].
_NOTE: we use Ruby with...
Let's say you don't want to run the Mailman mailing list manager.
Since this is a default option in cPanel, there are several steps to
completely disable it.
_NOTE: new VPS's do not have Mailman enabled by default._
DISABLING MAILMAN FOR CPANEL USERS
...
You can easily configure your email account to display email headers
within your email.
SQUIRRELMAIL
*
Click on the email to open it
*
Click on View Full Header
HORDE
*
Click on the email to open it
*
Click on Show All Headers
APPLE ...
If you or your email users have established Outlook settings using
port 26 for POP email, you will experience email errors when moving to
the VPS, as port 26 is not enabled by default. Since some users' ISPs
do not allow port 25, you may want to enable po...
Processing stats and logs is resource-intensive. Sometimes, if the
processor load is high or if there is too much memory usage, the
virtualization software will kill off a running process to keep your
VPS within it's resource limits.
UPDATING MANUALLY
...
_NOTE: this only applies to VPS or Dedicated Server plans. If you need
mailing lists exported from a Shared Hosting account, please contact
Support [https://customers.asmallorange.com/supporttickets.php]._
*
Find the mail lists by looking in
'/usr/lo...
The commands below are run in Shell (Terminal,) so SSH access, which
is enabled on your account by default, is required to use them. In the
future this page may include compressing/archiving files using a
programming language such as PHP or Ruby.
GETTIN...
In the welcome email we send to all new customers there is a noted
Server IP address. If you're a shared customer, that MAY NOT be the IP
address of your actual server. It's super easy to find the IP address
of your server (for most shared, VPS, business ...
Your VAT will be separately itemized, under the subtotal and above the
total, on invoices and billing information.
If you have any questions please open a ticket
[https://customers.asmallorange.com/supporttickets.php] with Billing.
If you're having trouble connecting to your email account, or you're
setting it up in your mail client for the first time, there's an area
in cPanel that lists exactly what mail settings you should use for the
account! Here's how to find it:
*
Log in...
Most operating systems and DNS clients will automatically cache IP
Addresses and other DNS results to speed up subsequent requests to the
same hostname. Sometimes bad results will be cached and therefore need
to be cleared from the cache in order for you ...
If you use the 'Forwarders' menu of your cPanel to forward email from
[email protected] to [email protected], all email sent to [email protected] will not
just be forwarded to [email protected], but will also be saved in the
mailbox of [email protected] (unless you haven't created an ...
_NOTE: you do NOT need to generate/use keys to access your account via
SSH._
This tutorial will show you how to generate a public/private SSH key
pair on a Windows operation system using PuTTYgen (PuTTY Key
Generator) and then install it on your A Small...
If you want to be notified when your account gets close to your usage
limits:
*
Log in to your cPanel account and click Update Contact Info in the
Preferences section
*
Input your email address and select the following options:
*
Send notifi...
We use Ruby with Passenger while cPanel uses Ruby with Mongrel, so the
cPanel Ruby app is not available. Below are the steps you need to take
to get Ruby On Rails up and running.
_NOTE: you will need SSH access, which is by default enabled on your
accou...
SET UP YOUR CGI-BIN FOLDER
You need to add an 'eruby' script to your '~/public_html/cgi-bin'
folder. Here's what it should look like:
#!/bin/bash
echo "Content-type: text/html"
echo
echo ""
erubis -E Stdout <$DOCUMENT_ROOT$REQUEST_URI
...
While not strictly required, it is considered good practice for your
application to live outside of your web root. For this tutorial, we'll
be calling our account 'user' and our application 'myapp'.
First, prepare our application for use with the server...
HANDLING SERVER ERRORS
Several options exist for handling web server errors. For example,
rather than showing the standard ugly error page that pops up when you
reach a website that doesn't currently exist you can make your error
page pretty! Useful! ...
_This how-to was inspired by a ticket submitted from a guy who posted
in our ASO Forums. Thanks for being our tutorial muse!_
This article assumes that you have a domain EXAMPLE.COM hosted at
another hosting company, with a mailing list [email protected]...
A Small Orange recommends using WinMTR freeware to generate a
traceroute to send to A Small Orange; this solution is perfect for
PCs. For directions on how to use WinMTR, please see the following
article:
* How to Use WinMTR
[https://help.asmallorange...
TRACEROUTE is a utility that records the route between your computer
and your A Small Orange server. It also displays the amount of time
each hop takes. If you cannot reach your site, a TRACEROUTE will help
us determine the issue.
To run TRACEROUTE on a...
Many people have questions about media streaming support for their
sites. Unless you have a Dedicated Server, A Small Orange supports
only HTTP streaming which is only available on RealPlayer, QuickTime
and Windows Media Player.
Once media files are enc...
REPORTING COPYRIGHT INFRINGEMENT?
It is our policy to respond to clear notices of alleged copyright
infringement. The United States Digital Millennium Copyright Act
(DMCA) specifies very detailed procedures that must be followed
concerning allegations of...
A Small Orange recommends that you use WinMTR to run traceroute and
ping on a domain with a single tool. WinMTR is available in 32 bit and
64 bit editions and is compatible with Windows XP, Windows Vista and
Windows 7.
* Download WinMTR
[https://web.a...
If you are using Google Apps for Domains, you will need to submit a
support ticket [1] to have us make some changes to your account.
See below for some (or all) of the things that need doing, depending
on the extent you want to use it.
* Set up you...
ASSIGN YOUR SITE
There are two IP addresses assigned to your server. You'll need to
assign the site you want to implement the SSL on to the second IP
address (the first IP is your main "shared" IP):
*
Login to WHM
[https://help.asmallorange.com/inde...
WHAT IS MODSECURITY?
ModSecurity [http://modsecurity.org](tm) is a web application firewall
(WAF). With over 70% of all attacks now carried out over the web
application level, organizations need every help they can get in
making their systems secure. WAF...
This article describes installing ClamAV
[http://www.clamav.net/lang/en/] on a VPS or Dedicated server with
cPanel.
The process is very simple, to install ClamAV follow the steps below:
*
Log in to WHM
[https://help.asmallorange.com/index.php?/Know...
This guide will walk you through installing CSF on a VPS or Dedicated
server.
PREPARE THE SERVER
After logging in via SSH (as root!) we will need to download the CSF
firewall itself, let's make a temporary directory called 'tmp'. Then
move into it and ...
Using virtualenv for Django and other Python frameworks is very easy.
With that ease comes portability, just in case you need to move the
site to a VPS or different shared server for any reason at any time.
_NOTE: to complete this tutorial, you'll need ...
Using these instructions you should be able to do a default Drupal
install in under three minutes. Not bad for a fully functional site
straight out of the box!
For this example we're using Ubuntu Linux to install, although the
commands etc. should work ...
If you want to install a fresh instance of Drupal on your cPanel
account you can do so very easily with Softaculous
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/231/0/softaculous-overview].
Softaculous is an auto-installer for cPan...
If you want to install a fresh instance of Joomla on your cPanel
account you can do so very easily with Softaculous
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/231/0/softaculous-overview].
Softaculous is an auto-installer for cPan...
This guide will walk you through installing LMD (Linux Malware Detect)
on your VPS/Dedicated server:
*
You will need to be logged in as ROOT to the server over SSH
*
Create a temporary directory and navigate into it
*
Download the latest rele...
INSTALL GHOST WITH SOFTACULOUS
If you want to install a fresh instance of Ghost on your cPanel
account you can do so very easily with Softaculous
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/231/19/softaculous-overview].
Softaculo...
CONNECTING TO SSH
*
Open Putty
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/303/0/generate-ssh-keys-and-connect-to-your-account-via-putty-windows]
*
In the Hostname field, type in your server's IP address (this
should've co...
This guide will explain how to install Trac on your account, and
assumes you have knowledge of MySQL and Trac. Installing Trac is not
for the faint-hearted. _It is not easy to install and to administer_.
If you are up for the challenge, by all means carry...
_This Guide Is Intended For Those Who Have ALREADY PURCHASED A Custom
Domain Name. If You Have Not Yet Purchased A Custom Domain, You Will
Need To Do So, And With A domain Provider Who Can Offer You FULL DNS
SERVICES With Your Domain Hosting Account.......
You can now modify the PHP version on your domain super easily, if
you're a current Shared hosting customer, with the PHP Selector module
in cPanel.
WITH PHP SELECTOR
WHAT IS PHP SELECTOR?
PHP Selector resides in your cPanel dashboard. You can modify ...
_NOTE: this guide can help you move your WP out of any kind of
subdirectory, not just the Softaculous default "wp"._
By default, Softaculous will install your WordPress into a
subdirectory called 'wp'. In order to move it up one level or to any
other su...
MYSQL QUERY BROWSER is an alternative to phpMyAdmin when it comes to
managing your MySQL databases. You can use it to create, drop, and
edit tables and perform queries. Setting up MySQL Query Browser to
work with your account is relatively simple.
PREPA...
When registering a .us domain with A Small Orange, you'll come across
a few settings that may not be very clear just by looking at them.
You'll arrive at a screen that looks something like this:
Here is a list of the different Nexus codes to choose fr...
The A Small Orange Nginx Acceleration stack is designed to provide
greater levels of scale for Dedicated and Cloud VPS servers that
receive high amounts of traffic or that require additional performance
through the features provided in the acceleration st...
You can view and pay all of your invoices right from your Customer
Area.
VIEW YOUR INVOICES
To view your invoices:
*
Log in to your Customer Area here:
https://customers.asmallorange.com/clientarea.php
[https://customers.asmallorange.com/clientare...
A shared hosting environment offers interesting concerns for all
parties involved with Sessions being no different. This tip is
specific for PHP but the principles apply to other languages as well.
Before moving on it's highly recommended to first read ...
There is much discussion about whether it's best for your site to
display 'domain.com' or 'www.domain.com'. While it technically doesn't
make a difference some people have their own preference for varying
reasons, such as potential SEO benefits or the ...
If you received an email entitled 'Upcoming Domain Renewal Notice'
asking to renew your domain, but don't know what next steps to take
READ ON!
RENEW YOUR DOMAIN
If you get a domain renewal email you can renew your domain:
*
Log in to your Custome...
To change your cPanel password:
1. In your browser's address bar, navigate to yourdomain.com/cpanel
2. Underneath the blue Login button, click "Reset Password"
3. On the next screen, enter in your username and click the blue
button to reset your pa...
Deploying a new version of a Ruby on Rails application is as simple as
re-uploading the application files, and restarting the application.
You can restart the application by creating or modifying the file
TMP/RESTART.TXT in the Rails APPLICATION’S ROOT ...
Sometimes, you need to restart Apache (after making a configuration
change) or your POP3 service is not working properly. WHM has some
quick links to restart services, but what if cPanel needs to be
restarted?
SSH INTO YOUR SERVER USING AN SSH CLIENT (P...
What you'll want to do is login to your cPanel portal and click
->R1Soft Restore Backups
-->Disk Safe
--->/dev/sda3 -> / (ext2/ext3)
---->Click the plus sign next to the date you want to restore files from
----->Click the plus sign next to 'home'
...
We offer a full WHM with root access for VPS and dedicated owners.
WHM users can:
*
create, delete, and suspend cPanel accounts
*
manage and monitor your sites (password resets)
*
access all of your domains' DNS zones
*
configure your o...
In computing, traceroute is a computer network diagnostic tool for
displaying the route (path) and measuring transit delays of packets
across an internet protocol (IP) network.
Depending on your OS (Operating System), either of the instructions
will ena...
A Small Orange requires DMCA notices to be filed via fax or letter.
The complaint must include full contact information in the complaint
(including phone number). We will call and verify. Email (unless
digitally signed by a verified and trusted third part...
This is a quickstart guide to getting your new VPS up and rolling.
VERIFY SETTINGS
First, you need to verify settings in your WHM... use this Basic
cPanel & WHM Setup page as your guide. If you have questions about how
to login to WHM check out this ar...
You've got a working forum with users, but you want to set up a test
forum to try out some changes without messing it up for everyone.
Here's a quick step-by-step guide:
*
Log into cPanel
[https://help.asmallorange.com/index.php?/Knowledgebase/Arti...
To implement cache-control with shared hosting, place the mod_expires
[http://httpd.apache.org/docs/1.3/mod/mod_expires.html] directives in
your .htaccess file.
For example, if you have scripts located in
'~/public_html/javascripts/', make a new .htacce...
MANUAL BACKUP
You can create individual account backups from with cPanel by going to
Backups, then Generate/Download a Full Backup. This creates a cPanel
backup package, usually labeled something like:
_backup-Userame-2007-02-10_11-50.tar.gz_
This fi...
Be careful when setting up a catch-all [1] (default) address as it
can increase the possibility of becoming a victim of spam. A default
address allows all mis-routed or mis-addressed emails to be sent to
your default email address rather than bouncing....
For an explanation of Webmail, POP3, IMAP and SMTP check out our
overview [1].
POP/SMTP SETUP
THUNDERBIRD
If you're using Thunderbird for the first time, skip to step two. To
set up email on Thunderbird:
* Open Thunderbird and CLICK TOOLS, the...
Koken [http://koken.me/] is a free website publishing system developed
for photographers, designers and creative DIYs.
PREP THE SYSTEM FOR KOKEN
*
Download the latest version of Koken from the website at
http://www.koken.me [http://www.koken.me]
*...
In order for people to find your website, you will need to configure
DNS and set nameservers. You can either use our nameservers, or you
can use third-party name servers. Either way, you would need to
configure them so your domain works with your A Small ...
If you want to set up a Subversion repository and allow public
browsing, use WebSVN [https://websvnphp.github.io/]. As dicussed
elsewhere, Trac has too many dependencies (including 'mod_python' or
'fcgi', which can be a pain) and WebDAV is out of the ques...
Each database you use on your account needs to have a distinct name.
Each database you connect to needs a database username assigned to the
database so your scripts/website can connect to it. For this document,
we'll assume you have the domain name EXAMPL...
If you have a VPS or Dedicated Server, you likely want to use it for
your DNS as well! We can help you with that. See the below
instructions to learn how.
_Note: editing your DNS zones can greatly change or break your
website. BE CAREFUL._
Resellers an...
USING SITELOCK FOR YOUR DOMAIN
The SiteLock icon resides in the Special Offers section of cPanel.
Clicking the SiteLock icon will take you to the Tools page, where you
can either enable SiteLock for a domain, access the SiteLock
dashboard, or change/upda...
SITELOCK EXPERT TECHNICIANS
SiteLock has a dedicated support staff that specializes in your site's
security and supporting the SiteLock product itself. You may find that
you need someone with direct access to the alerts, messages, scans, or
account infor...
SSH TUNNELING IS NOT ALLOWED ON SHARED HOSTING.
Regular jailed shell access is enabled by default on your account.
Please email support for assistance.
Stat programs generally analyze a server's log file, which stores
information on every single visitor, to gather information such as
unique views, hits from search engines, total bandwidth used when, and
more useful information. In cPanel, there's AWStats...
BEFORE YOU START
*
Assume you have some basic knowledge of Subversion and you know how to
use it (import, commit, checkout, update, etc)
*
Assume you are using TortoiseSVN to browse repositories
*
Assume you know how to use pico or vi
CREATI...
To supply your VAT registration ID to us:
*
Log in to your Customer Area at
https://customers.asmallorange.com/clientarea.php
[https://customers.asmallorange.com/clientarea.php]
*
In the Account & Billing section click Account Information
*
I...
_Aren't familiar with this term? See what the 'Digg Effect' really is
[http://www.urbandictionary.com/define.php?term=digg%20effect]._
To survive the 'Digg Affect' you need to arm yourself. Check out what
you can do to safeguard your site...
The big t...
You can train SpamAssassin to behave like you want it to... and
customer Nathan Olson (thanks Nathan!) broached this topic in an old
forum post about SpamAssassin training options.
Let's get started:
*
Make sure your server has perl module DB_File ...
TRANSFERRING A CPANEL ACCOUNT FROM ANOTHER SERVER TO YOUR VPS
*
Log in to WHM
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/246/0/logging-into-whm]
_NOTE: do not create the cPanel account first!_
*
Navigate to Transfers, in...
PRE-TRANSFER CHECKLIST
Before transferring your domain name, please be sure your domain meets
the following requirements:
* The domain is older than 60 days from its original registration
date
* The domain has not been transferred in the last 60 da...
WHAT IS A REGISTRAR LOCK?
If you have a .com, .net, .org, .name or similar domain name, the
REGISTRAR LOCK IS A BLOCK PLACED AT THE REGISTRAR LEVEL TO PREVENT
PEOPLE FROM TRANSFERRING THE DOMAIN NAME UNINTENTIONALLY. You must log
in and remove the lock p...
To update your billing contact info:
*
Log in to your Customer Area:
https://customers.asmallorange.com/clientarea.php
[https://customers.asmallorange.com/clientarea.php]
*
Click Account Information from within the Account & Billing section
*
...
Prior to upgrading Perl, it is a good idea to ensure that each module
gets carried over to the update Perl version using the "autobundle"
CPAN feature. You will need to execute this command via root in SSH
(log into the shell as root):
perl -MCPAN -e 'a...
We have recently made changes to our system which now allows you to
update your credit card on file instead of adding a credit to your
account. To view or update your credit card on file:
*
Log into the Customer Area:
https://customers.asmallorange.c...
Simply open a chat [https://chat.asmallorange.com] to the Billing
department and let them know the plan you would like to upgrade to.
They will take care of the whole thing!
WHAT IS PHP.INI?
The php.ini file is where you declare changes to your PHP settings.
You can use the default settings for the server, change specific
settings by editing the existing php.ini, or create a new text file
and name it php.ini.
There are sev...
ENABLE GZIP COMPRESSION
To enable Gzip compression on your site file types in a Shared Hosting
plan:
_NOTE: ASO Shared servers all have mod_deflate enabled which will
allow for compression of your site content using Gzip encoding._
*
Log in to cPan...
DEFAULT DNS ZONE
The default DNS zone will likely look similar to the below picture
though the IP address in the Record column will likely differ, as will
the domain ('hello.com' will be substituted with your domain name.)
RECORD OVERVIEW
The Advan...
HOW TO USE TUMBLR WITH YOUR DOMAIN
This guide will tell you how to configure your domain entirely to use
Tumblr's blogging platform, or just part of it so you can still use
your ASO hosting.
USE YOUR ENTIRE DOMAIN NAME
*
Log into your Tumblr Dashbo...
WebDAV is a method of accessing your account via the Web Distributed
Authoring and Versioning system.
*
Select Start -> My Network Places
*
Double-click Add a Network Place
*
Follow the wizard, selecting Choose another Network Location such a...
*
In the Finder, press the CMD + K shortcut (or use the menu and
navigate to Go -> Connect to Server)
*
In the URL box, type 'http://example.com:2077'
_NOTE: replace 'example.com' with your domain name or server IP
address. You can use the secure ...
We've all seen the dreaded 404 error messages that are unfortunately
a fact of the internet. If someone is browsing your website and clicks
an invalid link they will likely be directed to a vague and boring 404
page… and that's not ideal.
With just...
_THIS IS TO BE USED AS A REFERENCE ONLY. Please check out our
up-to-date article using the most recent technology and processes:
https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/305/0/installing-django-using-virtualenv
[1]._
USING ...
USING DOMAINS WITH INTERNATIONAL CHARACTER SETS
If you registered a domain with a non-ASCII character set, Cpanel will
give you an error if you try to add it to your account as an Addon
Domain or Parked Domain.
But that's okay. There's a workaround: P...
PLAIN OLD PYTHON WITH FASTCGI
The first part of these instructions are similar to Django on FastCGI.
First, obtain shell access and then
cd ~/www mkdir project cd project wget h
p://svn.saddi.com/py-lib/trunk/fcgi.py chmod 755 fcgi.py
FastCGI work...
This article is intended for customers who already have a SiteLock
account.
If you have questions regarding the SiteLock dashboard or website,
please check out our Getting Started with SiteLock
[https://help.asmallorange.com/index.php?/Knowledgebase/Art...
There is a vBulletin [http://en.wikipedia.org/wiki/VBulletin]
defacement attack where the main page is replaced with an alternate
page. In these particular defacements, the files on the site aren't
changed (index.php, .htacess or config.php), but rather t...
This article is intended for customers who already have SiteLock and
want to begin using their account.
If you have questions regarding the SiteLock dashboard or website,
please check out our Get Started with SiteLock
[https://help.asmallorange.com/inde...
If you have a VPS with cPanel installed, see below! There are a ton of
links to how-tos, tips and tricks, etc.
_NOTE: if you have a Developer VPS, please visit the Developer VPS
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/227/41/...
USING WEBDAV ON WINDOWS 2000
Windows 2000 supports WebDAV with the Web Folders option in Internet
Explorer.
1. Open Internet Explorer
2. Click File -> Open
3. Type
http://example.com:2077
4. Select the check box OPEN AS WEB FOLDER
5. Click OK.
6...
FTP OR FILE TRANSFER PROTOCOL IS A COMMONLY USED PROTOCOL FOR
EXCHANGING FILES OVER ANY NETWORK THAT SUPPORTS THE TCP/IP PROTOCOL
(SUCH AS THE INTERNET OR AN INTRANET). There are two computers
involved in an FTP transfer: a server and a client. The FTP se...
WHAT IS WHM (WEB HOST MANAGER)?
Web Host Manager, or WHM, is a powerful program that allows
administrative access to the back end of cPanel. Reseller accounts get
basic WHM. Dedicated Servers and VPS accounts get root WHM (also
called rWHM), which has...
Oh no! We hope your site hasn't been hacked, but if it has... no fear.
There are some things you can do to help re-secure your site and get
it up and rolling. Check out the selections below and follow the most
applicable directions to your case. If you ha...
Spam is an ongoing issue that costs businesses and individuals
billions of dollars in lost time and resources. Spam includes
unsolicited commercial email (UCE) and other unwanted bulk email.
PREVENTING SPAM
You can't totally prevent spam but there are ...
This article is intended for customers who already have a SiteLock
account.
If you have questions regarding the SiteLock dashboard or website,
please check out our Get Started with SiteLock
[https://help.asmallorange.com/index.php?/Knowledgebase/Article...
I bet you've seen this warning at the top of your Wordpress dashboard
before. It's easy to ignore, but there are several really important
reasons NOT to ignore it. WordPress, just like any other software on
your computer, needs to be updated regularly. Un...
cPanel [http://cpanel.net/] is the control panel system used by A
Small Orange. It includes both the cPanel control panel and the
WebHost Manager reseller and server management interface. cPanel has
features such as:
* WebMail
[https://help.asmalloran...
In some cases, we may reference the name of your server, versus the IP
address or you domain. If you need to know the server you're running
on, go here: http://asmallorange.com/extras/server.php
[http://asmallorange.com/extras/server.php].
Help Desk Software by Kayako fusion